Description du poste

Catégorie : SaaS

Type de contrat : CDI

Rémunération : selon profil

Détail de l'offre : Our client is a pioneer and world leader in the sharing economy , offering a comprehensive and customizable software solution (SaaS) with international clients and headquarters in Nice.

Key Responsibilities :
Manage all phases of the project development life cycle (before sale, solution implementation phase, specific developments, support activities, project launch, post launch follow up)
Be accountable for the successful project delivery (scope, time and cost)
Establish a trusted/strategic advisor relationship with each assigned client
Be accountable for customer satisfaction and product adoption
Ensure the streamlining of information flow between customers (Solutions Engineering, Product, Sales, Support and Supply Chain)
Conduct business requirements discussions with clients to identify how our solution will enable them to meet those requirements
Feed the product team with customers’ feedback which could enrich the product roadmap
Conduct product trainings and demonstrations for customers
Constantly improve our project management processes

Preferred experience
Engineering/technical degree (IT, systems, networking…)
Previous experience in one or more of the following technical domains would be appreciated : telecommunications, embedded technologies, Web 2.0 architecture, mobile app configuration
5+ years in customer-facing project management of SAAS/cloud solutions
Working experience in an international environment
Excellent customer relationship skills
Excellent organizational and communication skills
Proactively seek solutions to problems and propose improvements
Fluent in English (French not compulsory)
Team player
Willing to travel
Driving license

Contact :

Nom de l'entreprise : ARDEMIS PARTNERS
Adresse : 21, rue de Cassis
Code postal - Ville : 13008 MARSEILLE
Téléphone : 0491011631